Week 1.
Our first week will be at FRES in Amsterdam. By that time we will have finished the main part of our project description. During the first week we can work together with the people at FRES in Amsterdam. This will speed up the fine-tuning of our project significantly due to a closer contact. In the end will this lead to a better understanding of the conditions in Uganda and their influence on our assignment. Goal of the week: A final version of our project description: composing a problem analyses, making a plan on how we are planning to achieve our objectives, making a stakeholder analyses, a time schedule, a safety and security plan and doing a cultural study on Mbarara and the culture of Uganda.
Week 2.
In this period we will travel to Uganda. We probably will need a maximum of three days of get used to our new environment, this includes one day of travelling and around two days to get installed in our new home and getting familiar with our new surroundings. The fourth day we probably will go to the nearest FRESCO and get to know the employees to find out how they operate. Our main focus during the rest of the week is finding out how a FRESCO operates. Goal of the week: This week will serve as an introduction to our new environment.
Week 3 until week 10.
All of our preparations from the past 6 weeks will be put into practice. I will give a description of a normal working day for us. In the morning we will get up early and travel with or without an employee of FRES to a village with customers. There we will conduct interviews, approximately three per day. One will ask the questions, one will write done the answers and the other one will examine the behavior of the customer during the interview. After every interview we will have a quick discussion on how it went while the information is still fresh. We will probably do one interview before lunch, lunch there and then do two more interviews. In the afternoon we will head home to eat at our accommodation. The planning is to interviews for 4 days a week and reserve one day a week to process of our findings. With this method we always have a good overview on where we stand concerning each objective. If we notice that one objective needs more attention we can adjust our planning easily. In the end we hope to conduct more than 100 interviews, about 25 per service level. Goal of this period: Gathering as much information as possible and making a start with a final report.
Week 11 and 12
It is estimated that we will leave Uganda in week 11. After our arrival we first need one or two days for ourselves before we go back to working on our report. This period we will work at the FRES headquarters in Amsterdam. Goal of these week: Deliver a final report and do a presentation to FRES with all our findings and recommendations.